Privacy Policy

Data controller

NOVUS Relocation & Advisory is responsible for the personal data you share through this website. For any question about this policy or about your data, write to info@novuslt.com.

Data we collect

When you use the contact or consultation forms, we collect only the information you type in: your full name, email address, phone number if you provide one, the area you are interested in and the details of your message. No other personal data is gathered through the website.

Purposes of the processing

We use your data to answer your enquiry and to prepare the advisory you request — relocation, legal, property or business matters — and, where relevant, to arrange a consultation with our team.

Legal basis

The legal basis is your consent, given when you submit a form. You can withdraw it at any time by writing to info@novuslt.com; processing carried out before your withdrawal remains valid.

Retention period

Your data is kept only for as long as necessary to handle your request and to comply with the legal obligations that apply to us, and is then deleted or anonymised.

Your rights

You can exercise your rights of access, rectification, erasure, objection, restriction and portability, and withdraw your consent, by writing to info@novuslt.com. You may also lodge a complaint with the competent supervisory authority (in Spain, the Spanish Data Protection Agency).

• Access — obtain a copy of the data we hold about you
• Rectification — correct data that is inaccurate or incomplete
• Erasure — request that we delete your data
• Opposition — object to certain types of processing
• Portability — receive your data in a structured, common format
• Complaint — claim before a competent supervisory authority

Security

We apply appropriate technical and organisational measures to protect your data against loss, misuse, unauthorised access or disclosure.

No commercial transfer to third parties

We do not sell, share or otherwise transfer your personal data to third parties for commercial purposes. Your data is processed by our team and, only when a procedure you request requires it, shared with the public bodies involved in that procedure.